Internal · Support & Service
Engineering Hub — crane digital products
Product information, installers, network documentation, credentials and troubleshooting runbooks for all Lifting & Handling digital products. One search box for everything.
Try:
Vault ↗
Passwords & SSH keys
Maxedge, PLC and dashboard credentials · lh-vault.com
Masterdata ↗
Delivered units register
Installed service versions, host specs, subscriptions per Maxedge
eHawk ↗
Remote connectivity
Jump host for remote support sessions on site equipment
Edge Manager ↗
Fleet management
Deployments, versions, health and licenses for all Maxedge devices
Products
Maxedge Main crane logger
Edge data logger installed on every crane. Collects PLC signals, exports to MaxCloud (AWS) and shares data with customers over OPC UA / Modbus. Runs as a VM on a Proxmox host, all services dockerized.
data flowinstallersconfig uploadrope analyzer licensehost / VM accessssh + vault keys
44 units in fleetOpen product page →
ATT CommissioningAutomated Test Tool — scripted commissioning and function tests for crane deliveries. v2.8Commissioning
eHawk RemoteRemote connectivity jump host — secure, audited access to site equipment. operationalIT / OT Security
MaxCloud CloudAWS-hosted dashboards and fleet analytics fed by Maxedge export. operationalCloud team
Local Trendviewer ToolWindows tool for viewing logged signals locally on site, no cloud needed. v1.14 installerProduct Eng.
Edge Manager FleetCentral management of Maxedge devices — deployments, licenses, health. 1 unit no contactProduct Eng.
Rope Analyzer ServiceRope condition monitoring service running inside Maxedge. Licensed per customer. 3 licenses expire < 30 dProduct Eng.
Most common issues
#1eHawk connectivity & remote accessVPN missing, terminal offline, Juniper / Cisco
#2MaxEdge logger not runningLogger stopped, container crash, export blocking comms
#3Network communicationPLC / HMI unreachable, firewall, Moxa
#4No live data in eHawkLogger reachable, no crane data shown
#7Data sharing & K-IMSData not reaching third-party systems
All runbooks →12 runbooks, ranked and by symptom
Documentation
Crane network topology & VLANs
Network segregation, VLAN plan and switch-port map with photos — which port to connect to on site.
Maxedge troubleshooting
Runbooks: export-maxcloud stopped, service restarts, SSH access, OPC/Modbus issues, licenses, Proxmox host.
How-to guides
SSH access, configuration upload, license renewal, installers — step-by-step procedures.
Service laptop on site
Checklist before plugging in: right port, right VLAN, what you can reach.
Recently updated
- 9 SepCrane network topologyNetwork
- 8 SepOverviewStart
- 6 Sepexport-maxcloud stoppedRunbook
- 5 SepMaxedgeProduct
- 4 SepSSH into a MaxedgeGuide
- 3 SepRenew a Rope Analyzer licenseGuide
Most searched this week
- 312×cannot ssh into maxedgeAI
- 201×export-maxcloud stoppedRunbook
- 148×port 12Network
- 97×rope analyzer licenseGuide
- 64×192.168.30.110Product
Counts are demo data.