How-to guide

Renew a Rope Analyzer license

Rope Analyzer runs as a service inside Maxedge. Customer licenses are time-limited; renew via either path below. The service resumes within a minute.

Before you start

Confirm the renewal was ordered: Masterdata → unit → subscriptions.
Get the new .lic file from the subscription record (generated by Sales Ops).

Path A — Edge Manager (preferred)

Open edge-manager.lh.internal → select device.
Services → Rope Analyzer → License → upload the new .lic file.
Edge Manager pushes the file and restarts the container; status turns green within a minute.

Path B — eHawk session (device not in Edge Manager)

Open a remote session via ehawk.lh.internal → target Maxedge SSH.
Copy the file and restart the service:

scp new.lic maxedge@192.168.30.111:/opt/maxedge/rope-analyzer/license/
docker restart rope-analyzer

Verify

Maxedge dashboard → Services → Rope Analyzer: expiry date updated, tile green. In MaxCloud the unit's rope analyses resume with the next hoist cycle.

License files are bound to the unit ID. A file for another crane is rejected with license invalid — check you picked the right unit in Masterdata.