Products · Cloud & fleet
eHawk — remote connectivity
Remote supportSecure jump host for remote support sessions. Establishes an audited tunnel to site equipment — Maxedge SSH, Proxmox UI, PLC engineering ports — without exposing the crane network.
Status operational · 6 active sessions
Runs onCentral jump host (IT-managed); site side terminates in the crane firewall
Versiongateway 5.2 · agent 5.2.1
OwnerIT / OT Security · #lh-remote-access
At a glance
Access
Personal account + MFA; session credentials from Vault
Typical use
Remote log analysis, license updates, configuration changes
Audit
All sessions recorded; approval required for OT targets (PLC)
Targets
Maxedge SSH (30.111), Proxmox UI (30.110:8006), PLC engineering port on request
Open a session
- Sign in at ehawk.lh.internal with your personal account + MFA.
- Pick the crane unit (search by unit ID or customer) and the target: Maxedge SSH, Proxmox UI or PLC engineering.
- OT targets trigger an approval request to the on-call OT security engineer. Maxedge and Proxmox targets connect immediately.
- Use the in-browser terminal, or copy the local port-forward command for your own SSH/SCP client (needed for
scpof license or config files).
Sessions auto-close after 4 h of inactivity. File transfers are logged with hashes — do not transfer customer data off the site network without a ticket.